Basket Affair stands behind every gift it ships - even ones that travel overseas. We have the confidence to do this after more than 20 years in the business. Every gift is packed to ensure it arrives looking like the picture that compelled you to purchase it. Don't worry - we have you covered. Please call us at 1-800-716-8711 so we can resolve any issue as quickly as possible. If you aren't satisfied with the progress or result - ask for me.
Quality Guarantee
Basket Affair goes to great lengths to ensure that each gift arrives looking like the picture on the website. Each gift is carefully packed to survive the stresses it will be subjected to during shipping. In the event of a gift arriving looking less than wonderful - Basket Affair will work with you to quickly rectify the situation. Please request that the original packaging be kept in case UPS damaged the shipment. Basket Affair will still handle the situation with UPS, but we do need the original packaging as part of the process. Please call us at 1-800-716-8711 so we can resolve any issue as quickly as possible.
Kim Fitzpatrick
Basket Affair, 2010
|
